Professional IT Services

SME Bundle

Our integrated Business Model for SME Bundle, offers IT Support for companies located in Toronto, Mississauga, Oakville, Brampton and Hamilton area in a simplified and transparent model.

iNet Holding’s Professional Services offering is based on benefits vs features, transparency versus closed models, and free of conflict of interest.
Please explore the details of our SME Bundle below​

BUsiness model

We work for you, not against you!

IT Services, Tech Support, IT Support and IT Consulting in Oakville, Hamilton, Toronto, Brampton and Milton for Home Offices and Small Enterprises

Cost
Transparency

iNet Holding's SME IT Services Bundle offers a transparent unique pricing structure that allows you to budget the IT OpEx throughout the year. There are no hidden costs, and investments required in IT are discussed and approved by you at the project kickoff stage
There are no time blocks pre-sold

No Conflict of Interests

iNet Holding implements the Lean Bussiness concepts, and all savings are passed on to you. We do not sell hardware and software directly to you in order to eliminate the conflict of interest. All our recommendations are based on their technical and costs benefits cost to you.

Non Tiered Approach

iNet Holding's SME IT Services Bundle offers AYCE service approach. We believe that cost should not be a risk factor in implementing IT Services, and therefore, you will receive all core business IT Services at the same cost. No IT controls will be left out due to prohibitive costs

benefits

We work for you, not against you!

IT Budget Control

SME IT Service Package allows the CFOs, COOs and owners to be in complete control of the IT expenditure.IT Services are delivered for the agreed monthly or yearly IT budget regardless of how many hours it takes us to resolve the technical issues or implement the approved projectsWe will never sell direct to you neither software of hardware in order to reduce the conflict of interest, but we will always help you source them on best commercial term

Knowledge Augmentation

Most SMEs have their own IT in-house, but even the best IT Manager and practitioners wearing all the IT hats all the time will grow tired and less efficient where they are needed.Augment your internal knowledge set with our Trained, Experienced, Qualified, Certified IT professionals

Corporate Efficiency

Outsourcing IT Services reduces your internal overhead regarding research, development and implementation of IT solutions, increasing your costs which will hurt the bottom line and possibly passed to customers reducing your competitivenessTake advantage of our expertise ad know-how to increase your efficiency

Risk Reduction

Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change very quickly. Outsourcing providers assume and manage much of this risk for you, with specific industry knowledge, especially security and compliance issues

Compliance

Is your firewall up to date? Do you have a DMZ installed? Do you audit your Workstations and Servers? Has your company implemented PCI security standards and work to maintain those standards? Outsourcing to a qualified PCI Compliance standards assessor you can rest assured that your company is minimizing the risks associated with maintaining client data, credit card numbers, sensitive competitive information and more.

Corporate Efficiency

Outsourcing IT Services reduces your internal overhead regarding research, development and implementation of IT solutions, increasing your costs which will hurt the bottom line and possibly passed to customers reducing your competitivenessTake advantage of our expertise ad know-how to increase your efficiency

services

We work for you, not against you!

Server Monitoring and Management

SME IT Services Bundle servers component will be installed on all or only business critical servers, either onsite or in the cloud. This will allow our team to monitor, manage and report on their health in real time and take any corrective actions before a more serious incident occurs

Workstations Monitoring and Management

SME IT Services Bundle workstation component will be installed on all or only selected workstations and laptops . This will allow our team to monitor, manage and report on their health in real time and take any corrective actions before a more serious incident occurs

Firewall and Network Management

You will get full Firewall, Routers, VPN , Wireless and Switches management and dependent on hardware monitoring with the SME IT Services Bundle.
A change management process will be in place to only allow approved and vetted firewall and security changes, and a full review of your current security rules will be performed

Antivirus and Malware Protection

The SME IT Services Bundle allows our customers to deploy their own Antivirus Solution or we can provide an alternative. Regardless of the chosen antivirus solution, all system will be monitored to make sure the Antivirus is always running, up to date and detections are being reported

Tech Support Onsite and Remote

Tech Support services are being included in the SME IT Services Bundle. Support sessions will be offered either onsite or remotely using our lightweight remote management software, on demand or scheduled. IT Support requests could be made by phone, email or ticketing system

Real Time Alerts
and Notifications

SME IT Services Bundle comes with access to our RMM Platform (Remote Monitoring and Management) and provides proactive real time alerts and notifications for all monitored infrastructure and defined business critical systems and applications. IT Support actions will be taken as a response to those alerts

24x7 Infrastructure Monitoring

SME IT Services Bundle through its own RMM agent can and will monitor all IT business assets, even remote websites and services if required for smooth operations. Predefined and custom actions can be taken based on the event type, internally or externally. Clients will also have access to the monitoring portal for a snapshot of their infrastructure status in real time

Server and Workstations Patch Management

Servers and Workstations security and critical functionality updates are included in the ME IT Services Bundle .
Patch management will be customized to each client's needs regarding time of deployment, bandwidth and additional application needs.
On demand or schedule reports will be available as well

Offsite Backup Storage 3-2-1

ME IT Services Bundle Backup component will employ the industry standard 3-2-1 and it included in the IT service package.
There will be at least 3 copies of the data, on 2 different storage mediums, and at least 1 of them will be offsite.
The solution scales to either your own backup software, or our own.
For cloud backups, the customer will be the sole owner of the data with full control over it access

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